FAQ

Find answers to common inquiries about JackListens.

Where do I find the survey code?
Near the bottom of your receipt, it’s a 14-digit number.

Can I redeem the offer through the app?
No, these rewards are in-store only.

What Is Jack In The Box Survey?
Jack In The Box is a customer satisfaction survey program that gathers customer feedback. Jacklistens.com is the survey portal for sharing feedback about the Jack In The Box restaurant. So, share your honest opinions at www.jacklistens.com.

What Type Of Questions Are Asked In The JackListens.com Survey?
Some of the questions asked at the jacklistens.com survey portal concern the accuracy of the order, overall satisfaction with the visit, whether you would recommend Jack in the Box to a friend or colleague, the friendliness of the employees, the cleanliness of the staff, and the taste of the food.

Do You Know What JackListens.com 14-Digit Code Means?
To share feedback at www.jacklistens.com, you must have a valid receipt with the 14-digit code. You can get the jacklistens.com 14-digit code at the top of your receipt.

Is a purchase receipt needed to participate in the survey?
You must have the entry or purchase receipt to participate in the www.jacklistens.com web survey or Jack in the Box receipt survey.

Can I participate in the jacklistens.com survey after one week of item purchase?
Www.Jacklistens.Com Web Survey must be taken within 03 days of receiving the receipt. After which, you will fail to enter the survey.

What Is The Jack In The Box Survey Validation Code?
The Jack In The Box Survey Validation Code is a 4-digit number you get at the end of the www.jacklistens.com web survey. Note the respective number on your receipt to redeem the survey prize.

What Rewards Can I Get For Participating In The JackListens Customer Satisfaction Survey?
After completing the Jack-in-the-Box survey, you will be rewarded with 2 FREE Tacos or BOGO offers (Free Jumbo Jack or Supreme Croissant).

Is a purchase required to use the reward?
Yes, usually a small purchase is required (like a drink or fries).

Can I take the survey more than once?
Yes! Just make sure you have a new receipt each time.

Is JackListens only for Jack In The Box customers?
Yes, JackListens is exclusively designed for Jack In The Box customers to share their dining experiences.

Can I suggest menu items through JackListens?
Absolutely! We encourage customers to provide suggestions and valuable input on menu options.

How long does it take to complete a survey?
The survey completion time may vary, but we aim to make it quick and hassle-free for all participants.

What happens to my feedback after submitting?
All feedback is carefully reviewed and considered to improve Jack In The Box’s services.

Start Survey